FAQ

GENERAL QUESTIONS:

1. What is Proton Detailing?
Proton Detailing is a premium car detailing service specializing in luxury vehicle care, offering high-end detailing, paint protection, and a seamless valet service.

2. Where are you located?
We operate tri-cities-wide and provide valet pick-up and drop-off services for your convenience.

3. What types of vehicles do you service?
We cater to all vehicle types, including luxury, exotic, and everyday cars, ensuring each receives the highest level of care.

 

SERVICES + PROCESS:

4. What detailing services do you offer?
We provide full interior and exterior detailing, ceramic coating, paint correction, waxing, polishing, and more.

5. How does your valet service work?
Our professional valet team picks up your vehicle, brings it to our facility for detailing, and returns it to you in pristine condition.

6. How long does a detailing session take?
Service duration depends on the package selected, typically ranging from 2 to 6 hours for standard detailing and 24-48 hours for extensive treatments like ceramic coating.

 

BOOKING AND PRICING:

7. How do I book an appointment?
You can book online through our website, call us, or send a message via our "contact us" page.

8. Do you offer membership or loyalty programs?
Yes! We offer exclusive membership packages with perks like discounted rates, priority bookings, and free add-ons.

9. How much do your services cost?
Pricing varies based on the service level and vehicle type. Contact us for a customized quote.

 

QUALITY + SAFETY:

10. What products do you use?
We use only premium, high-performance detailing products that are safe, eco-friendly, and designed for long-lasting results.

11. Is my vehicle safe in your care?
Absolutely. Our team is fully trained, and all vehicles under our care are handled with the utmost professionalism.

12. What happens if it rains after my detailing service?
For services like ceramic coating, we provide post-care guidance. Our valet service can also schedule a more suitable time for return based on weather conditions.

 

AFTERCARE + MAINTENENCE:

13. How long do the results last?
Results vary based on the service type. A full detail lasts weeks, while ceramic coatings can protect your car for years with proper maintenance.

14. Do you offer maintenance packages?
Yes! We have scheduled maintenance plans to keep your vehicle looking flawless year-round.

15. What if I’m not satisfied with the service?
Your satisfaction is our priority. If any concerns arise, contact us immediately, and we will address them promptly.